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When someone asks

Four situations that send a small company looking for its own paperwork.

An RFQ or a prequalification form wants your insurances

A head contractor’s portal asks for public liability, workers compensation, professional indemnity, your licence number and a director ID. It wants all of them before it will accept your bid.

Renewal season

Public liability and workers compensation both expire on 30 June, and the broker emails in May about renewing them. New certificates arrive — and the ones a client already has on file are now the wrong ones.

A client will not issue the contract until you send a certificate

You’ve won the job and booked the crew. The client’s accounts team will not raise the purchase order until you send a current certificate of currency for public liability.

Taking on staff

A first employee means a workers compensation policy, and a certificate clients can ask to see. Later, once the wage bill is big enough, a payroll tax registration joins the list. That threshold is a wages figure, so two businesses with the same headcount can sit on opposite sides of it.

The next request asks for a different set of the same documents, and the ones you already sent have expired.

We hold all of them in one place, each with the date it was last confirmed and the document behind it. When the next request comes in, you pick the ones it asks for.

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We’re in a closed alpha, and we write every invitation ourselves.